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Job Summary – (Role Summary)

The incumbent will be a part of the Reservations to Cash Team. This position will primarily support the Billing team and will be responsible for delivery of process activities. The job would entail one or more of the following activities like issue of AR Invoices to hotels and customers, provide audit support and response on queries from other functions and business teams

This position will be required to support accounts reconciliation undertaken by other sub-functions/teams in Delivery centre and initiatives undertaken from time to time, and accordingly, the job role may undergo a change, to align with those initiatives.

Essential Duties and Responsibilities – (Key Activities)

  • Handling Contractual and Miscellaneous billing.
  • Review contracts for billing rates
  • Calculation of fee and matching with contract.
  • Customer setup in PeopleSoft.
  • Liaising with other teams for backups.
  • Issue of withholding tax invoices
  • Handling queries from Hotels and other departments.


  • Prepare and ensure Desk Instructions are up to date
  • Executing all deliverables per agreed timeline and process metric targets are achieved.


Required Skills/Qualifications
Bachelor’s (B.Com)or Master’s degree in Finance or Accounting 0-2 years of progressive work-related experience in accounting

Accounting Knowledge
Basic Accounting knowledge and the ability to apply them to the company's Accounting practices.

Technical Knowledge
Basic knowledge of relevant Systems and applications used in accounting function like PeopleSoft. Conversant with MS Office, ERP exposure

Depth and Breadth of Business Knowledge
Basic knowledge of the business necessary to perform process activities.

Relevant Accounting / Management Policy
Basic knowledge & understanding of the key policies impacting the process.

Control and Compliance Skills
Basic understanding of checks and controls and execute all deliverables per agreed timeline and process metrics targets

Analytical Skills
Application of basic checks and balances for process improvement, exceeding customer expectation, compliance adherence etc

Other Skills
Communication - Possess good communication skills and overall a pleasing personality
Flexibility - Flexible to work in multiple shifts
  • Ability to work in cross functional teams
What we need from you

Number of employees supervised : Not Applicable

Key Metrics : To meet the process metrics related to Cash applications team

Decision Rights : Take adequate decisions to streamline and improve day to activities after discussion with Team lead/Manager


Key Internal Relationships Collections, Cash Management, G&C, SOX team and other BSC functions

Key External Relationships External Auditors, Business Support, FP&A, other Business and legal teams, Hotel’s General Managers, Controllers, Owners and managing companies

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