Featured post


ICAI has already notified that from May 2019 examinations, pattern of assessment is going to be changed, as of till now, whole pattern was...

Wednesday, 12 December 2018

Vacancy for B.Com/MBA/M.Com/CA-Inter/CA as Assistant Manager -VQM at Schneider Electric, Bengaluru

Experience - 7+ years of end to end PTP/AP experience. SAP Must/Oracle Must/Helpdesk experience Must for U.S Region
Education Qualification – B.COM/M.COM/MBA
Below is the job description for your reference
Ø End to End P2P process knowledge
Ø Helpdesk support - Daily communication/interaction via email/phone
Ø Solve Vendor / requestors queries or direct the queries to the right party
Ø Solve PTP issues on time within defined SLA
Ø Manage workload requirements according to available capacity and volumes and respond to all internal stakeholders’ inquiries quickly, effectively and professionally
Ø Collect, record systems/ operational issues, maintain log on helpdesk queries
Ø Expedite service delivery (if required)
Ø Create and execute reports
Ø Publish the daily and monthly dash board to management
Ø Ensure all activities are compliant with policies and procedures
Ø Build good relationship with buyers, requesters and the suppliers
Ø Develop/ Maintain Templates & Data library in collaboration with the customer
Ø Update / create Standard Operating Procedures (SOPs) and process maps
Ø Provide continuous improvement in processes using LEAN or Six-Sigma methods
Ø Research/ resolve escalations and and client issues
Ø Candidate should be Flexible with Night shifts.

Ø Required Skills

Ø Strong operational expertise in PTP domain
Ø High energy, influencing & excellent communication skills -for Indian Region))
Ø Significant client interaction
Ø Ability to work across time zones
Ø Self Motivated and Can work with minimum support
Ø People or team handling experience
Ø Working experience on ERP’s like SAP / Oracle and AP related tools
Ø Proficient in MS Office
Ø High customer service orientation for helpdesk processes
Ø Ability to Multi-task and prioritize
· Positive attitude with a focus on execution


Good Communication Skills

Primary Location

: IN-Karnataka-Bangalore


: Full-time


Popular Posts